Careers

First and foremost, we're not a stuffy old corporate consultancy!

One spends a lot of time at work and, here at CRM Insights, we like it to be fun and fulfilling.

Just as importantly, we're a bunch of self-motivated people, relishing the opportunity to learn more and increase our skillset.  If you're wondering how your values and aspirations will fit in, take a moment to learn more about the CRM Insights personalities.

So you still want to join our team?

Well, if we have any current vacancies they're listed below.

If there are no current vacancies but you'd like to make a speculative application, then please read the additional details provided on this page and send your CV and a covering  note.

What should you include in your application?

When applying for a vacancy please ensure your adhere the following requirements:

  1. Include your full name, postal address, email address and phone number
  2. Ensure that you are resident and eligible to work in the UK. Unfortunately we don't sponsor work visas
  3. Include a CV that is a maximum of 3 pages/1,500 words
  4. Write a brief covering note to say how you'd make a difference

NB. We do not accept unsolicited CV's from recruitment agencies.

Current Vacancies

No current vacancies.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Recruitment and Hiring Privacy Statement

Who is collecting your personal data?

When you apply for a job at CRM Insights we will collect and use personal data about you during the recruiting and any hiring process. As described in this Privacy Statement, your personal data may be retained and used by CRM Insights for the purposes set out in the section “What will CRM Insights do with your personal data?” below.

Please see below for information that CRM Insights may receive about you from third parties. “CRM Insights” or “we” means the specific CRM Insights affiliates and subsidiaries who will collect, use, and maintain your personal data in connection with your application for employment, our recruiting, talent management processes, and any hiring process if you are extended an offer of employment. 

What personal data will CRM Insights collect?

The following categories of data will be collected by CRM Insights:

  • Your personal details.
  • Data you submit in résumés / CVs, letters, writing samples, or other written materials.
  • Data generated by interviewers and recruiters, based on their interactions with you or basic Internet searches.
  • Data provided by third-party placement firms, recruiters, or job-search websites, where applicable.
  • Recommendations provided on your behalf by others.
  • Documentation required under immigration laws.
  • Data about your prior employment, education, and where applicable, credit history, criminal records or other data revealed during background screenings.
  • Data about your health or disability where it is relevant to your ability or availability to work or to a workplace accommodation, subject to legal limits on the timing of collection of such data and other applicable limitations.
  • Data about race, ethnicity, religion, disability, gender and self-identified LGBT status, for purposes of government reporting where required, as well as to understand the diversity characteristics of the CRM Insights workforce.
  • Data generated by your participation in psychological, technical or behavioral assessments. You will receive more information about the nature of such assessments before your participation in any of them.

One way that we collect information is through the use of cookies. Cookies are small files of information that save and retrieve information about your visit to our tools and websites. Please read our cookies policy for further information on this.

You are not required to provide any requested information to CRM Insights, but failing to do so may result in not being able to continue your candidacy for the job for which you have applied.

By submitting your information, you acknowledge that all representations made by you are true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related information of an adverse nature. Providing any inaccurate information may make you ineligible for employment.

What will CRM Insights do with your personal data?

CRM Insights will use your personal data for the following purposes and on the following legal bases:

Purpose

Legal basis

Assess your suitability for employment for the role for which you are applying, as well as future roles that may become available.

Justified on the basis of CRM Insights' legitimate interests of ensuring that it recruits the appropriate employees.

Manage your application.

Justified on the basis of CRM Insights' legitimate interests of ensuring that it recruits the appropriate employees.

Facilitate communication with you.

Justified on the basis of CRM Insights' legitimate interests of ensuring proper communication within the organization and with you.

Perform administrative functions (e.g. reimburse you for interview-related expenses).

Justified on the basis of CRM Insights' legitimate interests of ensuring that it recruits the appropriate employees.

Perform data analytics, including analysis of our applicant pool in order to better understand who is applying to positions at CRM Insights and how to attract top talent.

Justified on the basis of CRM Insights' legitimate interests of ensuring that it continually improves its recruitment processes.

In some cases, record your online interview for review by additional recruiters and hiring managers.

Justified on the basis of CRM Insights' legitimate interests of ensuring that it recruits the appropriate employees.

If you submit an application we will enter you into a database to receive future mailings about CRM Insights positions and events.

Justified on the basis of CRM Insights' legitimate interests of ensuring that it recruits the appropriate employees.

Perform any legally-required reporting, and respond to legal process.

Compliance with a legal obligation.

We will process your personal data for the purposes mentioned in the table above on your prior consent, to the extent such consent is mandatory under applicable law.

CRM Insights will not use your personal data for purposes that are incompatible with the purposes listed in this Privacy Statement, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.

From what sources will CRM Insights obtain your personal data?

CRM Insights may obtain data about you from the following sources:

  • From you, when you submit resumes or other information online;
  • From conversations with recruiters and interviews with hiring managers and other CRM Insights personnel or representatives, some of which may be recorded as well as from internet searches that these individuals may perform, or data that they may obtain from job search or professional networking websites (e.g. monster.com, LinkedIn, etc.) where you may have made data about yourself publicly available;
  • From previous employers;
  • From social media;
  • From third-party recruiters, staffing companies, or websites where you are introduced to CRM Insights through one. CRM Insights does not accept unsolicited resumes from 3rd party recruitment agencies, but does sometimes use such agencies subject to a written agreement. Any resume or other candidate information submitted outside of established candidate submission guidelines and without a written agreement or otherwise will be deemed to be provided for CRM Insights' use, and no fee will be paid should the candidate be hired by CRM Insights; and
  • From background checks, as applicable. Where permitted by law, CRM Insights may contract with a third party to perform a pre-employment background screening. The content of background check information may include information gathered from publicly available sources, your former employers or colleagues, schools you have attended, credit reporting agencies, and criminal records databases. You will receive more information about the nature of such a background check before it begins. Where required by applicable local law, you may be asked to provide certain background check information, (which may include sensitive data) directly to CRM Insights.

These sources are private sources, unless where the source is expressly stated to be “public”. Note that these sources may have been holding your personal data both inside and outside the EU.

Who will have access to your personal data? Where are they located?

In general, access to your personal data will be restricted to minimize the number of people in CRM Insights who need it for the purposes set out in this Privacy Statement, which may include your potential future managers and their designees, personnel in HR, IT, Compliance, Marketing, Legal, Finance and Accounting and Internal Audit.

Where there is a need, CRM Insights may share your personal data with third parties, such as third party service providers and public authorities. Before doing so, CRM Insights takes steps to protect your personal data. Any service providers and professional advisors to whom your personal data are disclosed,are expected and required to protect the confidentiality and security of your personal data and may only use your personal data in compliance with applicable data protection laws. The following categories of third parties will have access to your personal data:

  • Recruiters;
  • Hiring managers and other interviewers;
  • Individuals performing administrative and IT support functions;
  • Authorized personnel at our service providers, including:
    • Companies contracted to perform background screenings, where applicable. These companies may be based in another country, and may obtain data from other countries where you have lived, worked or studied, as may be relevant as part of a background check. You will receive more information about any such check before it begins;
    • Companies contracted to assist CRM Insights in conducting psychological, technical or behavioral assessments;
  • Government officials where legal reporting requirements may exist, or law enforcement agencies or private litigants in response to valid law enforcement process (warrant, subpoena, or court order); and
  • A third party in connection with any proposed or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of CRM Insights business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • A third party in connection with any proposed or actual client project, to the extent allowed by applicable law.

Unless you are otherwise notified, any transfers of your personal data from within the European Economic Area to third parties outside the European Economic Area (EEA) will be based on an adequacy decision or are governed by the EU standard contractual clauses . Any other, non-EEA originating, international transfers of your personal data, will take place in accordance with the appropriate international data transfer mechanisms and safeguards.

How long will CRM Insights retain my personal data?

If you are given and accept an offer of employment by CRM Insights, personal data collected during your pre-employment period will become part of your CRM Insights personnel records, to be retained throughout and for a period after your employment with CRM Insights. If CRM Insights does not employ you, CRM Insights may nevertheless continue to retain and use personal data collected during the recruitment process in order to consider you for new positions, and, if appropriate, to refer back to an earlier application if you submit a resume or other information to CRM Insights again in the future, as well as for system administration, to perform research and analysis.

CRM Insights determines the retention period of your information based on the following retention criteria:

  • CRM Insights retains your personal data as long as it has an ongoing relationship with you;
  • CRM Insights retains your personal data where it is required to do so by a legal obligation to which it is subject;
  • CRM Insights retains your personal data where this is advisable to safeguard or improve CRM Insights' legal position (for instance in relation to statutes of limitations, litigation, or regulatory investigations).

How CRM Insights protects your personal data.

CRM Insights employs organizational, technical, and physical security measures in order to protect your data from loss or misuse. Where we contract with third-party suppliers to provide services that may enable them to access your personal data we require them by contract to have similar security controls in place.

How to request access to your personal data or contact us with questions or feedback.

If you have a question, comment, or complaint you may contact us at datacontroller@crminsights.co.uk.

You have the right (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:

  • request access to your personal data: this right entitles you to request access to personal data we process about you, as well as to certain information on such processing;
  • request rectification of your personal data: this right entitles you to request the rectification or completion of any of your personal data that would be inaccurate or incomplete;
  • request erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes;
  • object to the processing of your personal data: this right entitles you to request that we no longer process your personal data;
  • request the restriction of the processing of your personal data: this right entitles you to request that we only process your personal data in limited circumstances, including with your consent;
  • request a copy or the portability of your personal data: this right entitles you to receive a copy of personal data that you have provided to us.

To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting CRM Insights' data protection officer at datacontroller@crminsights.co.uk. Please note that this will not affect CRM Insights' lawfulness of processing based on consent before your withdrawal of consent, nor its right to continue parts of the processing based on other legal bases than your consent. Submitting a CV and/or application via any means (including email) will be considered as a mere acknowledgement of this statement and as your consent to process your personal data. 

If, despite CRM Insights' commitment and efforts to protect your personal data, you believe that your data protection rights have been violated, you have the right at all times to lodge a complaint with a supervisory authority, either in the country where you live, the country where you work or the country where you deem that data protection law has been infringed.

You may also contact our data protection officer at datacontroller@crminsights.co.uk.